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Overview
FCI is a global provider of Customer Experience Management (CXM) solutions that empower businesses of all sizes to deliver exceptional customer experiences through dynamic, interactive, and hyper-personalized communications.
Our solutions and services enable businesses to:
- Break down silos
- Achieve automation
- Deliver omnichannel communications that are engaging, interactive, and compliant with regulatory requirements.
We help organizations make real-time interactions data-driven and contextual, communications bi-directional and hyper-personalized, and innovate, create, and manage customer relationships.
FCI serves a wide range of industries, including banking & capital markets, insurance, healthcare, and energy, utilities, oil & gas.
We deliver value to our clients by helping them achieve personalization at scale, create conversation-like experiences, reduce churn and increase customer retention, improve experiences across the customer lifecycle, and provide superior digital customer experiences.
Service
4 services offered by Fci Ccm
Service Category
Total Projects
Starting From
Implementation ServicesAssisting businesses with the deployment of software or systems, ensuring smooth integration and operation.
0 Projects
₹30000/project
Big Data & BiAnalyzing large data sets to uncover insights, driving strategic business decisions through business intelligence.
0 Projects
₹40000/project
IT ServicesComprehensive tech support, including network management, data analysis, and cybersecurity, tailored to enhance business operations.
0 Projects
₹25000/project
Business ServicesComprehensive support services for businesses, including consulting, strategy development, and operational assistance.
0 Projects
₹20000/project
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Areas Of Expertise
Focus areas provided by Fci Ccm
Overall Score
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Pranjal Goyal
Posted 8 months ago
4.0
4.0
Likes - Salary comes on time. - Work life balance is good for me till now. - Flexibility to do WFH as and when required. - They have quarterly and annual rewards. - Some benefits like company paid lunch. - Fun events are also organised. Over all company culture is fine. Dislikes - There are no monetary perks like Annual Bonus, Performance bonus or any other. You just need to be happy with your salary. - There are very few parking slots so you need to park your four wheeler in paid parking. - For annual appraisal I can't comment as I have just completed 6 months here. - Company should work on infrastructure, as there are problems with systems many times.
Tushar Gautam
Posted 8 months ago
5.0
5.0
One of the fastest growing IT/ITes company in NCR with awesome work culture and supporting and encouraging Leadership. The best thing is that, the owner of the company is polite in person and You can share your every concern, opportunity new goals and challenges with the CEO here And they will listen to you comfortably. overall good company - You can learn a lot from here and take your career to new heights.
Shubham Maheshwari
Posted 8 months ago
5.0
5.0
Hr team is really good and welcoming. they help in smooth on-boarding process and being part of development team, my reporting manager is very professional. everybody in my team is very helpful. Best work environment.you will get to learn all possible latest tech in market.
Anshul Jain
Posted 9 months ago
5.0
5.0
Very nice company, work culture is very good, all are helping me here. I'm Happy to join this.
Vaibhav Sharma
Posted 9 months ago
5.0
5.0
A company that use advanced technologies and people can learn more from here.I myself started as a fresher and elevated to head a department.FCI CCM is known as a learning organisation which gives great benefits to its employees ....a employee friendly environment is another thing I must highlight...
Khushboo Rathore
Posted 9 months ago
5.0
5.0
I have joined FCI-CCM on 1 Nov 2022, interview process was very smooth , on boarding process was very good , overall I am feeling really good here , team is very supporting.
Priyanka Pal
Posted 9 months ago
5.0
5.0
Never before have the interview and joining processes been so quick. I received my offer letter and joining date within a day. They also provide a shuttle service and dining options. The onboarding process is quite easy, and all of the HR staff members are very kind and helpful. They all enjoy a nice environment and are all highly supportive of one another.
Abhinav Kumar Srivastava
Posted 10 months ago
5.0
5.0
Very good and supportive staff and good team mates. Great place to learn new things. Flexible and great environment and work culture
Poonam Kumari
Posted 10 months ago
5.0
5.0
Company is really good and friendly environment.Onboarding process is smoth . Team is very active and helping.
Sai Selva
Posted 10 months ago
5.0
5.0
Joined FCI few months back and it's been very good learning so far. Team mates and other employees are quite supportive
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Locations
Fci Ccm is situated at 1 location
FCI CCM, Fusion Square 5A-5B, 8th Floor, Sector 126, Noida, Uttar Pradesh 201303 Uttar Pradesh, India
Fci Ccm FAQs
Where is the head office of Fci Ccm located?
The Head Office of Fci Ccm is located in FCI CCM, Fusion Square 5A-5B, 8th Floor, Sector 126, Noida, Uttar Pradesh 201303 Noida, India
What major services does Fci Ccm provide?
What is Fci Ccm's average cost per project?